| Global
HR Integration following an M & A: Acquisitions,
Outsourcing (A&O) and Partnership HR |
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The
Client:
A European world leader in the Information Technology
space which expanded operations in the APAC region following
a series of mergers and acquisitions of smaller companies
in the region. |
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Background:
One of the goals of this European giant is to grow
20% every year. This growth would be in terms of
:
- Organic growth to keep pace with average market
growth and
- Additional growth through acquisitions.
To achieve the above growth targets particularly the latter
the organization has designed and implemented an A&O
HR portal. This portal gathers templates, checklists,
case information to support the concerned teams in the
organization with the steps of an A&O process from
an HR perspective, target identification to follow up
and learning. |
Objective
Following the M&A, a Global HR Integration programme
was designed to evaluate and satisfy the requirements
of international integration and national responsiveness.
The objective being to:
- Promote the alignment of business and HR management
- Promote cross-boarder processes and facilitate the
transfer of knowledge and best practices.
- Compliance with local and International law.
- Ensure equal opportunity and diversity.
- Defined and accepted Code of conduct
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Role
of Quantum
- Restructuring
To facilitate a systematic, ethical and responsible
restructuring of the acquired organization,
which shows respect to all individuals, Quantum
ensured that:
- Managers acted in line with the local
legal requirements and collective agreements
- Process owners were identified
- Communication was transparent, open and fair
- Build HR
Organisation
In keeping with the organization’s principles,
Quantum’s role was to build an HR organization
which satisfied the requirements of international
integration and national responsiveness, promoted
the alignment of business and HR management
and cross-boarder processes and the transfer
of knowledge and best practices.
- HR Competence
development
The organisation’s HR competence development
plan is an integral part of the Annual business
planning process, with an aim to boost overall
HR performance across the organization rather
than focus only on HR expertise.
Quantum’s role was to intervene appropriately
to ensure that HR Competency development was
integrated in the organization’s specific
management development activities and programmes
to reach the larger group of line managers across
all levels.
- HR Communication
Quantum explored the following communication
routes to achieve the communications objective:
- External communication where the Internet
HR pages are primarily aimed at attracting
talent, resourcing and recruitment advertising
purposes, according to the country needs.
- Internal communication aimed at HR professionals,
line managers and employees included:
- The Corporate HR portal; which is
a powerful global communication channel
to share information pertaining to HR
policies and guidelines, to publish
contact information of relevant HR teams.
- The HR Forum
- The bi-annual HR conference
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Business Benefits delivered
- Reached preferred employer status
- Strengthened management capabilities
- Lived up to the Organization’s values
- Reached excellence in HR performance
In delivering these business benefits, Quantum worked
as per the’ minimum HR Standards’ established by the
global parent organization, which was defined as:
- Attract the right talent through employer branding;
- Communicate expectations and feedback through competence
development planning through at least one annual development
discussion per employee
- Make sure that vital competencies are accessible
through Business Driven Competence Management (BDCM)
- Ensure access to management capability and other
key players through succession planning
- Preserve Fair pay by compensation management;
- Ensure basic competence of all managers through
management development & coaching on all levels
- Show respect to our employees through 100% inclusion
of ESS based actions in business action plans
- Offer a decent working ground for human beings by
a fair balance between facts based management and
value-based leadership.
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| For you to Use |
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| Quote |
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| “Always do the right things. This will gratify some people and astonish the rest.” |
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| Mark Twain |
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